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The IT Department for Main Street℠ | 103 Mason Street, Greenwich, CT | 203-661-1700

The IT Department for Main Street

Our Managed Services Program

IT DEPARTMENT SUBSCRIPTION:

  • Per User Per Month + Microsoft Plans

  • Optional Office Support Per Company Network Per Month

 

IT DEPARTMENT BENEFITS:

  1. Dedicated Account Relationship Manager

  2. Help Desk Access Monday-Friday; 8:30-5:30

  3. Phone, Remote Control & email Support

  4. Optional Evening Support

  5. Expedited Computer Repairs

  6. Microsoft & Apple OS Support

  7. Printer & Internet Provider Troubleshooting

  8. Walk-in Saturday Support; 10:00-5:00

  9. Microsoft Support & Consolidated Subscription Billing

  10. Microsoft 365 Support

  11. Software Fixes Applied

  12. Malware/Spyware/Virus Remediation

  13. Support of Outlook email on Mobile, Desktop, Laptop

  14. Failed Computer Restoration

  15. Replacement Computer System, Software, Data Setup

  16. Antivirus Subscription & Management

  17. Microsoft Data Back Management

  18. Annual Technology Spend Review

OFFICE SUPPORT OPTION:

Monthly Subscription/Office Location/Month. We’ll “Upgrade or Adopt” your office Firewall/Router, Managed Switch, and Wireless Access System, Install Lighthouse Windows-based Network Management Computer; Plus, we’ll install Support Tools and Services necessary to manage your office. We Document your company in our Support Ticketing System, so our entire team knows you well.

  • FREE On Site Maintenance of your Office Network

  • Special Promotional On-Boarding Offer, Labor + Equipment, or

  • FREE Digital Transformation + Equipment w/ 3-Year Agreement.

  • We Guarantee Your Office Performance is Faster, More Reliable, or Both.

  • Your Network Security; (Devices, Firmware, Appliances, & Software) is Proactively Managed to keep you protected.

Email Our General Manager JGould@LighthouseMSP.com

LIGHTHOUSE ENTERPRISE SOLUTIONS TEAM

Customers with the following needs may want to meet our Enterprise Solutions Team:

  • On Premise Servers, Line-of-Business Applications, or Legacy Infrastructure
  • Cybersecurity Solutions
  • Data Governance
  • Compliance (PCI, HIPAA, SEC, GDPR, California-coming)
  • SharePoint ECM or Intranet Solutions
  • Azure Architected Solutions
  • Organizations with more than 15 Employees
  • MidMarket Solutions for more than 100 Employees

 

Since 1984 we've been providing professional Computer Repair, IT Services, Outsourced IT Support, Network Support and New System Installations. Most customers are in the following areas: Greenwich, Stamford, Darien, New Canaan, and Fairfield County CT. Armonk, Portchester, Rye, and Westchester NY. We stand behind the quality of our service with our 100% satisfaction guarantee.

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